Branch Growth Leader: Drive Sales, Service & Impact

Huntington National Bank; Michigan; On-site; USD 60,000 - 90,000; Full time

Job summary

Huntington National Bank in Michigan seeks a Branch Manager to lead all facets of sales, service and operations at the branch. You will coach a team, drive production goals, and deepen customer relationships while building key partnerships within the bank and with the community.

The role emphasizes recruiting, process management, and compliance with policies and OCR guidelines. A background in banking, leadership, and customer service is essential, with a preference for a Bachelor's degree.

Qualifications

• High School Diploma or GED and minimum 1 year in a goal-driven retail sales leadership role, or a Bachelor's Degree.
• Licenses: This position will be subject to additional background check requirements including fingerprints as required by NMLS regulations.

Responsibilities

• Managing portfolio of high value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educates team on all products, services, technology and policies.
• Maintaining active involvement in the community, and develops key business and community relationships.
• Developing key internal partnerships to drive business in market area.
• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.
• Garnering resources required to support team.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.

Skills

Branch leadership

Sales leadership

Customer service

Banking products

Relationship management

Community relations

Education

Bachelor's degree

HS diploma or GED

Job description

Huntington National Bank in Michigan seeks a Branch Manager to lead all facets of sales, service and operations at the branch. You will coach a team, drive production goals, and deepen customer relationships while building key partnerships within the bank and with the community.

The role emphasizes recruiting, process management, and compliance with policies and OCR guidelines. A background in banking, leadership, and customer service is essential, with a preference for a Bachelor's degree.