Hybrid Billing Collections Specialist - Facility

HealthDrive Corporation; Framingham (MA); Hybride; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Hybrid schedule

Employee discounts

Profit sharing

Referral bonuses

Résumé du poste

HealthDrive Corporation is seeking a full-time Billing Collections Coordinator/Facility Collector in Framingham, MA. You will manage the timely collection and resolution of facility balances for ancillary and primary care services, working in a fast-paced environment with high-volume follow-up.

The role requires learning new billing systems and communicating professionally with facility representatives. The position is in-person at our Framingham office, with potential for 1-2 remote days after

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in medical billing, accounts receivable, or healthcare administration is preferred.
• Experience with ancillary healthcare services or skilled nursing facility billing is a plus.
• Proficiency with Microsoft Office, including Excel and Outlook, required.

Responsabilités

• Generate and distribute facility invoices using internal billing systems.
• Learn and navigate new software platforms and billing tools.
• Conduct high-volume outbound collection calls to facilities regarding balances.
• Follow up on unpaid invoices and aging accounts receivable.
• Communicate professionally with facility staff about billing discrepancies and payments.
• Document all collection activity and communications in company systems.
• Research and resolve billing issues and payment delays.
• Maintain organized tracking of accounts and follow-up schedules.
• Collaborate with billing, operations, and clinical teams to resolve accounts.
• Meet productivity expectations for call volume and timelines.
• Maintain HIPAA compliance and confidentiality.

Connaissances

Communication skills

Attention to detail

Independent work

Fast-paced environment

Formation

High school diploma or equivalent

Associate degree

Outils

Microsoft Office

Excel

Outlook

Description du poste

HealthDrive Corporation is seeking a full-time Billing Collections Coordinator/Facility Collector in Framingham, MA. You will manage the timely collection and resolution of facility balances for ancillary and primary care services, working in a fast-paced environment with high-volume follow-up.

The role requires learning new billing systems and communicating professionally with facility representatives. The position is in-person at our Framingham office, with potential for 1-2 remote days after