Hybrid Facility Billing & Collections Lead

InfuSystem, Inc.; Rochester Hills (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health plan options with employer

Health Savings Account

401(k) with company match

Paid Time Off

Job summary

InfuSystem, Inc. is seeking a Facility Direct Collections Supervisor in Rochester Hills, MI. This hybrid, full-time role leads daily billing and collections operations, driving revenue cycle performance and timely billing while mentoring a team of billers and collectors.

The ideal candidate will have 5–7 years in B2B billing/revenue cycle management, strong data analysis, and excellent communication. The position emphasizes process improvements, KPI tracking, and collaboration with internal

Qualifications

• Five to seven years of progressive experience in business-to-business billing, collection, accounts receivable or revenue cycle management.
• Proven ability to analyze data, identify trends and drive process improvements.
• Excellent written and verbal communication skills, including the ability to effectively communicate with customers, facilities and internal stakeholders.

Responsibilities

• Lead daily billing and collections operations to ensure timely and accurate revenue cycle performance.
• Ensure all facility billing activities are completed accurately and within established deadlines.
• Oversee month-end billing processes and ensure timely completion of required checklists and controls.
• Supervise, develop, coach and mentor team members while promoting a culture of accountability, engagement and continuous improvement.
• Monitor accounts receivable aging and collection activities to drive timely account resolution and cash collection performance.

Skills

Analytical thinking

Communication skills

Team leadership

Problem solving

Multitasking

Education

Associate Degree in Business

Tools

Microsoft Excel

Outlook

Job description

InfuSystem, Inc. is seeking a Facility Direct Collections Supervisor in Rochester Hills, MI. This hybrid, full-time role leads daily billing and collections operations, driving revenue cycle performance and timely billing while mentoring a team of billers and collectors.

The ideal candidate will have 5–7 years in B2B billing/revenue cycle management, strong data analysis, and excellent communication. The position emphasizes process improvements, KPI tracking, and collaboration with internal