Hybrid Billing Analyst – Multi-Location Invoicing

The Freeman Company (TFC) Brands; Dallas (TX); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company in North Dallas, TX is seeking a detail-oriented Billing Analyst to manage storage billing across four locations. This role involves manual billing, high-volume change requests, and cross-functional communication to ensure accuracy.

You will work with Finance to process invoices, maintain records in Google Sheets, and support process improvements in a hybrid work environment requiring two in-office days weekly.

Qualifications

• Proven experience in billing, accounting, or finance operations in a multi-location environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a professional approach to interactions.
• Ability to commute to the office two days a week (Tuesdays and Wednesdays) in a hybrid environment.
• Experience with Google Sheets and ERP systems (NetSuite) is preferred.

Responsibilities

• Prepare and process storage invoices for four locations, ensuring accuracy and timeliness.
• Manage and respond to a high volume of change requests through the Samanage ticketing system.
• Coordinate with Account Managers, Warehouse Managers, and Accounts Receivable to resolve billing discrepancies and clarify billing details.
• Process credit memo requests in accordance with the established credit matrix approval process.
• Confirm and document new clients, property disposals, property transfers, and client move-outs, ensuring that billing adjustments are processed accurately.
• Maintain detailed records of billing activities and communications.
• Prioritize tasks effectively to meet deadlines and operational needs.
• Ensure all billing data is accurate and complete within Google Sheets and other relevant systems.
• Support process improvements to streamline manual billing procedures.
• Assist with ad hoc reporting and analysis as needed.

Skills

Billing experience

Attention to detail

Communication skills

Hybrid work readiness

Tools

Google Sheets

NetSuite

Samanage

Job description

The Freeman Company in North Dallas, TX is seeking a detail-oriented Billing Analyst to manage storage billing across four locations. This role involves manual billing, high-volume change requests, and cross-functional communication to ensure accuracy.

You will work with Finance to process invoices, maintain records in Google Sheets, and support process improvements in a hybrid work environment requiring two in-office days weekly.