Benefits Administrator, Health and Wellbeing

Infojini Inc; Wellesley (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Infojini Inc in Wellesley, MA is seeking a Benefits Administrator, Health & Wellbeing, to support day-to-day operations of health and welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of programs.

The scope includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Experience in Employee Benefits and Wellness programs a plus.
• Excellent communication skills and customer service oriented.
• Strong client-centric approach with focus on continuous improvement.
• Strong attention to detail and commitment to accuracy.
• Ability to work well independently or collaboratively as needed.
• Problem solving skills with a proactive approach.
• Ability to succeed in a fast paced, fluid environment and readily adapt to change.
• Excellent analytical and critical thinking skills.
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint)

Responsibilities

• Collaborate with carriers to support health & welfare operations.
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines. Triage and escape complex or non-standard issues to appropriate team members for resolution.
• Support the employee annual enrollment process, including testing, quality checks and proofreading.
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements.
• Review and support employee benefits and communications materials including maintaining and updating internal website.
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries.
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans.
• Compile census and benefits reports for internal and external business partners.
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars).
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process. Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims.
• Provide support for retirement operations as needed.
• Complete other duties as assigned

Skills

Communication skills

Customer service

Attention to detail

Problem solving

Adaptability

MS Office

Education

Bachelor's Degree

Tools

Workday

Job description

Title - Benefits Administrator, Health and Wellbeing

Location - Wellesley, MA 02481 is a preference, Hartford, MA applicants are welcome too

Work Arrangement - 2 days on-site

Working Hours - 8/8:30am - 5pm. If they prefer 9/9:30am - 5:30pm that is fine too

Role Summary

The Benefits Administrator, Health & Wellbeing, is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives.

This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs.

The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

What will a successful candidate do:

• Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines. Triage and escape complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process. Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims.
• Provide support for retirement operations as needed
• Complete other duties as assigned

What do a successful candidate need:

• Bachelor’s Degree or equivalent work experience
• Experience working in Employee Benefits and Wellness programs a plus
• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint