Benefits & Wellness Programs Administrator

The Planet Group; Hartford (CT); Hybrid; USD 70,000 - 90,000; Part time

Job summary

The Planet Group is seeking a Benefits Administrator, Health & Wellbeing, to support day-to-day operations of health and welfare programs and wellness initiatives. You will coordinate with benefits vendors and insurance carriers to ensure accurate delivery of benefits, including medical, dental, vision, life, and leave programs.

Hybrid role based in Hartford, CT or Wellesley, MA, with collaboration across HR, payroll, and finance teams to ensure enrollment accuracy, reporting, and compliance

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Experience working in Employee Benefits and Wellness programs a plus.
• Excellent communication skills and customer service oriented.
• Strong client-centric approach with focus on continuous improvement.
• Strong attention to detail and commitment to accuracy.
• Ability to work well independently or collaboratively as needed.
• Problem solving skills with a proactive approach.
• Ability to succeed in a fast paced, fluid environment and readily adapt to change.
• Excellent analytical and critical thinking skills.
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint).

Responsibilities

• Collaborate with carriers to support health & welfare operations.
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines.
• Triage and escalate complex or non-standard issues to appropriate team members for resolution.
• Support the employee annual enrollment process, including testing, quality checks and proofreading.
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements.
• Review and support employee benefits and communications materials including maintaining and updating internal website.
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries.
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans.
• Compile census and benefits reports for internal and external business partners.
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars).
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process. Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims.
• Provide support for retirement operations as needed.
• Complete other duties as assigned

Skills

Excellent communication skills

Customer service oriented

Strong client-centric approach

Attention to detail

Proactive problem solving

Analytical thinking

Independent or collaborative work

Education

Bachelor’s Degree or equivalent work experience

Tools

MS Office

Job description

The Planet Group is seeking a Benefits Administrator, Health & Wellbeing, to support day-to-day operations of health and welfare programs and wellness initiatives. You will coordinate with benefits vendors and insurance carriers to ensure accurate delivery of benefits, including medical, dental, vision, life, and leave programs.

Hybrid role based in Hartford, CT or Wellesley, MA, with collaboration across HR, payroll, and finance teams to ensure enrollment accuracy, reporting, and compliance