Hybrid Benefits Specialist: Empowering Independence

Employment Resources, Inc.; Madison (WI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Employment Resources, Inc. in Madison, Wisconsin is seeking a Community Benefits Specialist to help participants access public benefits and navigate complex systems.

This hybrid role serves Dane County with flexible work-from-home options and periodic travel to engage with clients and partner agencies. You will manage applications, deadlines, and communications with Social Security Administration and healthcare providers, while maintaining thorough records and building strong relationships with

Responsibilities

• Assist individuals with completing applications, reports, and required forms for public benefits
• Ensure deadlines are met and appointments are kept
• Communicate with the Social Security Administration, healthcare providers, and other public agencies on behalf of participants
• Explore additional sources of information and identify resources to support each individual's needs
• Problem‑solve issues that may arise during the benefits process
• Maintain thorough documentation and accurate records
• Develop and maintain positive working relationships with participants, team members, and referring partners
• Work independently while managing multiple priorities

Job description

Employment Resources, Inc. in Madison, Wisconsin is seeking a Community Benefits Specialist to help participants access public benefits and navigate complex systems.

This hybrid role serves Dane County with flexible work-from-home options and periodic travel to engage with clients and partner agencies. You will manage applications, deadlines, and communications with Social Security Administration and healthcare providers, while maintaining thorough records and building strong relationships with