Hybrid Benefits & Enrollment Specialist

Venteon; Detroit (MI); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Harvard Resource Solutions/Venteon seeks a Benefits & Enrollment Administrator to support enrollment, billing, and outreach for client in Detroit with a hybrid schedule (1-2 days in office, 3-4 days remote). The role collaborates with field service reps, participants, union reps, and employers to ensure accurate benefits administration.

The position requires detail‑oriented administrative skills, strong communication, and the ability to travel up to 20% as needed.

Qualifications

• High school diploma required; Associate degree preferred.
• Minimum 2 years of experience maintaining enrollment and billing records.
• Experience preparing participation agreements, contracts, or similar documents.
• Strong attention to detail and organization; ability to manage multiple tasks.

Responsibilities

• Provide enrollment, billing, and outreach support within the Field Services Department.
• Prepare documents, reports, and materials for internal/external use.
• Research participant questions and provide information to Field Service Representatives.
• Manage office supplies, filing, and general administrative duties.
• Coordinate workflow and scheduling to ensure adequate departmental coverage.
• Track enrollment activity and review billing for accuracy and compliance.
• Communicate plan information to union officers, members, and employer contacts.
• Assist with new hire information packages and enrollment processing.

Skills

Enrollment

Billing

Outreach

Documentation

Reporting

Communication

Travel

Education

High school diploma

Associate degree preferred

Job description

Harvard Resource Solutions/Venteon seeks a Benefits & Enrollment Administrator to support enrollment, billing, and outreach for client in Detroit with a hybrid schedule (1-2 days in office, 3-4 days remote). The role collaborates with field service reps, participants, union reps, and employers to ensure accurate benefits administration.

The position requires detail‑oriented administrative skills, strong communication, and the ability to travel up to 20% as needed.