Benefits Enrollment Specialist — Hybrid/Remote

Milliman Ireland; Omaha (NE); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

401(k) Plan with company match

Paid Time Off

Transportation pre-tax savings

Job summary

Milliman Omaha is seeking a Benefits Enrollment Specialist to educate individuals on health insurance options, assist with enrollment, and maintain ongoing communication. The role emphasizes customer advocacy, accuracy, and high-quality service in a collaborative office environment.

The position can be in office, hybrid, or remote, with production-based incentives and a clearly defined booking and application workflow.

Qualifications

• For this Benefits Enrollment Specialist role, candidates should have health insurance experience or familiarity with personal benefits.
• Strong communication, accuracy, and customer advocacy skills are essential.
• Licensure in Life & Health insurance or ability to obtain quickly is preferred.

Responsibilities

• Educate and consult consumers on health insurance options.
• Assist with enrollment processes with professionalism and accuracy.
• Provide proactive follow-up to improve satisfaction and retention.
• Document interactions in CRM systems and internal records.
• Build relationships with customers and stakeholders.

Skills

Relationship-focused

Professional

Collaborative

Adaptable

Curious

CRM software

Education

Life & Health license

Tools

CRM software

Job description

Milliman Omaha is seeking a Benefits Enrollment Specialist to educate individuals on health insurance options, assist with enrollment, and maintain ongoing communication. The role emphasizes customer advocacy, accuracy, and high-quality service in a collaborative office environment.

The position can be in office, hybrid, or remote, with production-based incentives and a clearly defined booking and application workflow.