Hybrid Benefits Advocate — Client Enrollment & Support

AON PLC; Plainview (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO and paid holidays

401(k) with match

Health and wellness programs

Discount programs

Job summary

NFP seeks an Associate Client Advocate to support administration of employee benefit programs such as health, dental, life, disability, and FSA plans. You'll assist clients and employees with inquiries, eligibility, enrollments, and COBRA, coordinating with carriers and teams for accurate service.

Responsibilities include maintaining documentation in Salesforce, reviewing EDI reports, and supporting benefit-related projects and enrollment integrations.

Qualifications

• Four years of college or university degree or equivalent experience.
• 2+ years of health insurance experience preferred.
• Experience with HRIS and online benefit enrollment systems.
• Excellent communication, interpersonal, organizational and project management skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Assist in daily administration of health and welfare plans including medical, dental, life and disability.
• Lead projects related to well-being and online enrollment systems.
• Perform COBRA administration as needed.
• Respond to client emails and employee requests.
• Review EDI reports and log interactions in Salesforce.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Multitasking

Fast-paced environment

HRIS knowledge

Salesforce

Education

Bachelor degree or equivalent experience

Tools

Salesforce

HRIS systems

Job description

NFP seeks an Associate Client Advocate to support administration of employee benefit programs such as health, dental, life, disability, and FSA plans. You'll assist clients and employees with inquiries, eligibility, enrollments, and COBRA, coordinating with carriers and teams for accurate service.

Responsibilities include maintaining documentation in Salesforce, reviewing EDI reports, and supporting benefit-related projects and enrollment integrations.