Benefits Administration Advocate – Client Services

NFP Corp; Plainview (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

PeopleFirst culture

Job summary

NFP in New York is seeking an Associate Client Advocate to support the administration of employee benefit programs, including health, dental, life, disability and FSA plans. You will assist clients and employees with benefit inquiries, eligibility issues, enrollments and COBRA administration, while partnering with carriers and internal teams to ensure accurate service and plan management.

MMaintains documentation in Salesforce, reviews EDI reports, and supports benefits-related projects and the

Qualifications

• Four years of college or university degree or equivalent experience.
• 2+ years of health insurance experience preferred.
• Experience with HRIS and online benefit enrollment systems.
• Benefit Administration and call center experience a plus.
• Excellent communication, interpersonal, organizational and project management skills.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work autonomously, while aligning with team goals.

Responsibilities

• Assist in daily administration of health and welfare plans for clients.
• Lead projects related to well-being and online enrollment system implementations.
• COBRA administration as needed.
• Respond to client emails via benefit administration channel.
• Assist employees with eligibility issues and requests.
• Review weekly EDI Feed Error Reports for assigned clients.
• Log emails, calls and tasks into Salesforce.

Skills

Verbal communication

Written communication

Multi-tasking

Fast-paced environment

HRIS knowledge

Education

Bachelor/College degree or equivalent

NYS Life, Accident and Health License

Tools

Salesforce

HRIS systems

Job description

NFP in New York is seeking an Associate Client Advocate to support the administration of employee benefit programs, including health, dental, life, disability and FSA plans. You will assist clients and employees with benefit inquiries, eligibility issues, enrollments and COBRA administration, while partnering with carriers and internal teams to ensure accurate service and plan management.

MMaintains documentation in Salesforce, reviews EDI reports, and supports benefits-related projects and the