Benefits Admin & Client Advocate

Aon; Plainview (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k) with match

PTO and paid holidays

Health & wellness programs

Exclusive discount programs

Job summary

NFP is seeking an Associate Client Advocate to support the administration of employee benefit programs, including health, dental, life, disability, and FSA plans. You will assist clients and employees with inquiries, enrollments, and COBRA administration, while partnering with carriers and internal teams to ensure accurate service and plan management.

Maintain documentation in Salesforce, review EDI reports, and contribute to benefits projects.

Qualifications

• Four years of college or university degree or equivalent experience.
• 2+ years of health insurance experience preferred.
• Experience with HRIS and online benefit enrollment systems.

Responsibilities

• Assists in daily administration of health and welfare plans for clients.
• Leads projects related to well-being and social services including online enrollment system implementations.
• Handles COBRA administration when needed.
• Responds to client emails via benefit administration channel.
• Assists employees with eligibility issues and specific requests.
• Reviews weekly EDI Feed Error Reports for assigned clients.
• Logs communications and tasks in Salesforce.

Skills

Communication skills

Attention to detail

Multi-tasking

HRIS knowledge

Education

Bachelor's degree

4-year college degree or equivalent experience

Tools

HRIS systems

Online enrollment platforms

Job description

NFP is seeking an Associate Client Advocate to support the administration of employee benefit programs, including health, dental, life, disability, and FSA plans. You will assist clients and employees with inquiries, enrollments, and COBRA administration, while partnering with carriers and internal teams to ensure accurate service and plan management.

Maintain documentation in Salesforce, review EDI reports, and contribute to benefits projects.