Hybrid BDR: Copy/Print Solutions & Pipeline Growth

Marco, Inc.; Sioux Falls, Northern (SD, KY); Hybrid; USD 58,000 - 90,000; Full time

Job summary

Marco Technologies in Sioux Falls, SD, is seeking a Business Development Representative to build new business pipelines and drive adoption of Copy/Print solutions. The role blends proactive prospecting, lead qualification, appointment setting, and client relationship management to accelerate growth and ensure high customer satisfaction.

Key duties include engaging prospects via calls and emails, qualifying leads, and collaborating with Sales on strategy and campaigns.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Experience in business development, inside sales, or tech-related customer engagement preferred.
• Experience with Salesforce or similar CRM platforms preferred.
• Familiarity with print infrastructure or technology buying cycles preferred.
• Valid driver’s license and personal insurance for client visits.

Responsibilities

• Proactively engage prospects through outbound calls, emails, and digital outreach using Salesforce CRM.
• Qualify sales prospects, produce quality leads, and schedule discovery meetings for Sales Representatives.
• Develop and maintain knowledge of Marco’s products, services, and industry trends.
• Collaborate with sales on account strategy, demand generation, and outreach campaigns.
• Uncover business challenges and solution needs related to Copy/Print solutions.
• Drive customer satisfaction by ensuring value-added solutions and handling corrective action.
• Identify upsell opportunities and service renewals with existing clients.
• Participate in vendor and product training, demos, and events.
• Maintain accurate CRM data and comply with documentation procedures.
• Meet or exceed KPIs for outbound activity, contact rates, meetings, pipeline, and satisfaction.

Skills

MS Office proficiency

Verbal and written communication

Discovery and analytics

Organization and independence

Team collaboration

Prospecting to prospects and clients

Education

Associate’s degree or equivalent

Tools

Salesforce

Job description

Marco Technologies in Sioux Falls, SD, is seeking a Business Development Representative to build new business pipelines and drive adoption of Copy/Print solutions. The role blends proactive prospecting, lead qualification, appointment setting, and client relationship management to accelerate growth and ensure high customer satisfaction.

Key duties include engaging prospects via calls and emails, qualifying leads, and collaborating with Sales on strategy and campaigns.