Business Development Representative

Marco Technologies; Sioux Falls (SD); On-site; USD 58,000 - 90,000; Full time

Job summary

Marco Technologies is seeking a Business Development Representative in Sioux Falls to build new business pipelines and drive adoption of Copy/Print solutions. You’ll proactively prospect, qualify leads, and set discovery meetings for Sales Representatives, while maintaining strong client relationships.

You will develop deep product knowledge, collaborate on campaigns, and ensure high customer satisfaction by delivering value-added solutions and managing CRM data.

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• Experience in business development, inside sales, or tech-related customer engagement preferred.
• Experience with Salesforce or similar CRM platforms preferred.
• Familiarity with print infrastructure or technology buying cycles preferred.
• Valid driver’s license and personal insurance (for occasional client visits).

Responsibilities

• Proactively engage prospects through outbound calls, emails, and digital outreach using Salesforce CRM.
• Qualify sales prospects, produce quality leads, and schedule discovery meetings for Sales Representatives.
• Develop and maintain in-depth knowledge of Marco’s products, services, industry trends, competitors, and clients.
• Collaborate with sales representatives and leaders on account strategy, demand generation, and outreach campaigns.
• Uncover business challenges and solution needs related to Copy/Print solutions.
• Drive customer satisfaction by ensuring clients receive value-added solutions and supporting corrective action processes.
• Identify and drive product expansion, upsell opportunities, and service renewals with existing clients.
• Participate in vendor and product training, demos, and events to stay proficient in offerings.
• Maintain accurate CRM data and comply with documentation and administrative procedures.
• Meet or exceed KPIs for outbound activity, contact rates, meetings scheduled, pipeline creation, and customer satisfaction.

Skills

MS Office

Communication

Analytical skills

Self-motivation

Teamwork

Interpersonal skills

Education

Associate degree

Tools

Salesforce

Job description

The Business Development Representative is responsible for building new business pipeline and driving adoption of Marco’s Copy/Print solutions. This role combines proactive prospecting, lead qualification, appointment setting, and client relationship management to accelerate growth and ensure high customer satisfaction.
Essential Functions

• Proactively engage prospects through outbound calls, emails, and digital outreach using Salesforce CRM.
• Qualify sales prospects, produce quality leads, and schedule discovery meetings for Sales Representatives.
• Develop and maintain in-depth knowledge of Marco’s products, services, industry trends, competitors, and clients.
• Collaborate with sales representatives and leaders on account strategy, demand generation, and outreach campaigns.
• Uncover business challenges and solution needs related to Copy/Print solutions.
• Drive customer satisfaction by ensuring clients receive value-added solutions and supporting corrective action processes.
• Identify and drive product expansion, upsell opportunities, and service renewals with existing clients.
• Participate in vendor and product training, demos, and events to stay proficient in offerings.
• Maintain accurate CRM data and comply with documentation and administrative procedures.
• Meet or exceed KPIs for outbound activity, contact rates, meetings scheduled, pipeline creation, and customer satisfaction.
  

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• Experience in business development, inside sales, or tech-related customer engagement preferred.
• Experience with Salesforce or similar CRM platforms preferred..
• Familiarity with print infrastructure or technology buying cycles preferred.
• Valid driver’s license and personal insurance (for occasional client visits).
  

Required Skills

• Proficiency with MS Office applications (Outlook, Excel).
• Excellent verbal and written communication skills.
• Strong discovery, reasoning, and analytical skills.
• Highly organized, self-starter, and able to work independently.
• Team-oriented, collaborative, and solutions-focused mindset.
• Ability to interact professionally with prospects and clients from diverse industries and backgrounds.
  

Pay Range: $58,301 - $90,367 annually
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.