Hybrid Banking Specialist: Teller & Platform Support

First Horizon Bank; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank is seeking a Teller/Platform Support professional in Naples, FL to deliver exceptional customer service and process daily banking transactions. You will handle deposits, cash checks, and assist with account openings while cross-selling opportunities to deepen client relationships.

The role emphasizes consultative service, outbound client outreach during campaigns, and collaboration with banking partners to meet client needs.

Qualifications

• High school diploma or GED and 1 year teller experience preferred.
• Strong customer service and communication skills.
• Familiarity with deposit products, accounts opening, and banking operations.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Process deposits, currency handling, and cashing checks.
• Open checking and savings accounts and other deposit products.
• Cross-sell and refer to bank partners to generate new business.
• Make outbound calls to clients and prospects during campaigns.
• Assist clients with loan applications and hand off processing as needed.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a Teller/Platform Support professional in Naples, FL to deliver exceptional customer service and process daily banking transactions. You will handle deposits, cash checks, and assist with account openings while cross-selling opportunities to deepen client relationships.

The role emphasizes consultative service, outbound client outreach during campaigns, and collaboration with banking partners to meet client needs.