Customer‑Focused Banking Specialist – Teller & Accounts

First-Horizon-Bank; Marco Island (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank on Marco Island, FL seeks a customer-focused Teller with platform support responsibilities. You will process deposits, handle cash, and open new accounts while delivering exceptional service to clients in a fast-paced environment.

You will identify client needs through consultative conversations, recommend suitable products, and participate in campaigns to drive business. Prior experience is helpful, and adherence to regulatory requirements is essential.

Qualifications

• High school diploma or GED required; 1 year of teller experience preferred.
• Proven ability to handle cash accurately and provide quality customer service.
• Ability to identify client needs and cross-sell appropriate products.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Open accounts and provide deposit product services as needed.
• Cross-sell and refer to bank partners to deepen client relationships.
• Conduct outbound calls to clients and participate in campaigns.
• Assist clients with loan applications and hand off processing appropriately.

Skills

Customer service

Cash handling

Sales and cross-selling

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Job description

First Horizon Bank on Marco Island, FL seeks a customer-focused Teller with platform support responsibilities. You will process deposits, handle cash, and open new accounts while delivering exceptional service to clients in a fast-paced environment.

You will identify client needs through consultative conversations, recommend suitable products, and participate in campaigns to drive business. Prior experience is helpful, and adherence to regulatory requirements is essential.