Client-Focused Banking Associate: Deposits & Loans

First-Horizon-Bank; Naples (FL); On-site; USD 42,000 - 48,000; Full time

Job summary

First Horizon Bank in Naples, FL is seeking a customer-focused Teller with platform support responsibilities. You will process daily financial transactions, open accounts, and assist clients with loan applications. The role emphasizes cross-selling and referral to partner teams to grow client relationships.

Requirements include a high school diploma or GED and a minimum of 1 year teller experience. Strong accuracy, communication, and service orientation are essential to excel in this role.

Qualifications

• High school diploma or GED and 1 year teller experience preferred.
• Customer-focused with ability to identify client needs and recommend appropriate products.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Identify client needs through consultative conversations and recommend suitable products and services.
• Open and process new deposits (checking, savings, IRAs, CDs, money market).
• Cross-sell and refer to bank partners to deepen relationships.
• Conduct outbound client/prospect calls and participate in targeted campaigns.
• Assist clients with loan applications and hand off processing to the appropriate associate.

Skills

Customer service

Sales

Communication

Education

High school diploma / GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Naples, FL is seeking a customer-focused Teller with platform support responsibilities. You will process daily financial transactions, open accounts, and assist clients with loan applications. The role emphasizes cross-selling and referral to partner teams to grow client relationships.

Requirements include a high school diploma or GED and a minimum of 1 year teller experience. Strong accuracy, communication, and service orientation are essential to excel in this role.