Hybrid Banking Service Associate: Sales & Teller

Eastern-Bank; Braintree (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank in Massachusetts seeks a Service Associate who blends customer service with teller duties in a hybrid role. You will work at traditional branch locations where such a position is authorized, delivering sales and service to build relationships with customers.

Key tasks include opening deposit accounts, processing loan applications, closing loans, referring clients to bank services, and handling cash transactions with accuracy while complying with bank policies.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is a plus.
• Able to work independently in a fast-paced environment and communicate clearly.

Responsibilities

• Opens deposit accounts; processes loan applications; closes loans for applicable business lines.
• Makes referrals to other bank lines and third-party partners.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Processes teller transactions and cash handling with accuracy.
• Adheres to bank policies and assists in achieving quarterly sales goals.

Skills

Sales experience

Customer service

Communication

Multi-tasking

Independent worker

Tech-literate

Education

High school diploma or equivalent

Job description

Eastern Bank in Massachusetts seeks a Service Associate who blends customer service with teller duties in a hybrid role. You will work at traditional branch locations where such a position is authorized, delivering sales and service to build relationships with customers.

Key tasks include opening deposit accounts, processing loan applications, closing loans, referring clients to bank services, and handling cash transactions with accuracy while complying with bank policies.