Hybrid Banking Center Specialist

Country Bank For Savings; West Brookfield (MA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with employer match

Tuition reimbursement

Hybrid work and flexible scheduling

Generous paid time off

Job summary

Country Bank For Savings is seeking a Float Banking Center Specialist in West Brookfield, MA. You will handle deposits, loans, new accounts, and various servicing requests, ensuring a superior customer experience across all banking interactions.

The role emphasizes active listening, tailored financial guidance, and accurate cash handling with a focus on growth and customer satisfaction. Hybrid work and benefits accompany this full-time opportunity.

Qualifications

• High School diploma or equivalent required; minimum 1 year of customer service or sales experience preferred.
• Experience in banking/finance and cash handling desired.
• Must obtain Notary Public license and active NMLS registration.

Responsibilities

• Identify and pursue opportunities to build and deepen customer relationships; educate customers on products and digital services.
• Own the customer experience from end-to-end and coordinate with referral partners as needed.
• Open and service various accounts; educate customers on self-service options.

Skills

Customer service

Sales

Verbal communication

Written communication

Presentation skills

Microsoft Office

Education

High School diploma

1 year customer service or sales experience

Notary Public license

NMLS registration

Tools

Microsoft Office

Job description

Country Bank For Savings is seeking a Float Banking Center Specialist in West Brookfield, MA. You will handle deposits, loans, new accounts, and various servicing requests, ensuring a superior customer experience across all banking interactions.

The role emphasizes active listening, tailored financial guidance, and accurate cash handling with a focus on growth and customer satisfaction. Hybrid work and benefits accompany this full-time opportunity.