Hybrid Banking Associate: Teller & Sales Expert

Retail Region 2 Administration; Cotuit (MA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Retail Region 2 Administration is seeking Service Associates who blend customer service with teller duties in a hybrid branch role. You will support deposits, loans, referrals, and daily transactions while delivering on sales and service goals at a Mass. branch.

Starting at $22.00 per hour, with benefits described in the posting, this role requires independence, multitasking, and strong communication. You will manage account maintenance, compliance, and relationship-building across banking

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Some banking experience (e.g., teller) is a plus.
• Ability to work independently and multi-task in a fast-paced environment.
• Strong communication and relationship-building skills.

Responsibilities

• Simultaneously performs the duties of a traditional branch customer service representative and teller.
• Opens deposit accounts and processes loan applications.
• Makes referrals to other bank lines and third-party partners.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Ensures operational compliance and adherence to policy.
• Handles daily account maintenance and service issues.
• Supports achieving quarterly sales.

Skills

Customer service

Sales

Multi-tasking

Independent work

Education

High school diploma or equivalent

Job description

Retail Region 2 Administration is seeking Service Associates who blend customer service with teller duties in a hybrid branch role. You will support deposits, loans, referrals, and daily transactions while delivering on sales and service goals at a Mass. branch.

Starting at $22.00 per hour, with benefits described in the posting, this role requires independence, multitasking, and strong communication. You will manage account maintenance, compliance, and relationship-building across banking