Hybrid Bank Teller & Customer Service Associate

Retail Region 2 Administration; Richmond (NH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits and retirement package

Job summary

Retail Region 2 Administration in the United States is seeking a combined branch Customer Service Representative and Teller. This hybrid role blends teller duties with platform support, primarily at traditional branch locations where a hybrid arrangement is allowed.

The position involves opening deposits, processing loans, and making referrals across bank lines while maintaining policy compliance. Strong communication and relationship-building are essential.

Qualifications

• High school diploma or equivalent.
• 1–2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is preferred.
• Strong business acumen and professionalism.
• The ability to communicate information and ideas so others will understand.
• Ability to build relationships and strong alliances across the organization.
• Ability to quickly learn all details about the products and services offered by the bank.

Responsibilities

• Opens deposit accounts.
• Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.).
• Closes loans for customers for applicable business lines (i.e. consumer lending).
• Makes referrals to other bank business lines and third-party partners.
• Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio.
• Responsible for operational compliance and adherence to policy.
• Handles daily account maintenance and other service issues as necessary.
• Understands and provides support in achieving quarterly sales.

Skills

Customer service

Sales experience

Communication

Relationship building

Multi-tasking

Independent work

Tech literate

Education

High school diploma or equivalent

Job description

Retail Region 2 Administration in the United States is seeking a combined branch Customer Service Representative and Teller. This hybrid role blends teller duties with platform support, primarily at traditional branch locations where a hybrid arrangement is allowed.

The position involves opening deposits, processing loans, and making referrals across bank lines while maintaining policy compliance. Strong communication and relationship-building are essential.