Hybrid Banker: Client-First Teller & Relationship Builder

Apple Bank; New York (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank - Universal Banker (UB) in Bronx, NY combines customer service and teller duties in a hybrid role. You will open new accounts, process transactions, and provide product recommendations to clients to strengthen relationships.

With 1–2 years of retail banking experience, you will navigate banking operations, CIP/BSA requirements, and regulatory policies while delivering friendly, knowledgeable service across branches.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking experience in Teller/Customer Service.
• Understanding of banking operations and regulatory requirements.

Responsibilities

• Provide exceptional customer service and resolve issues timely.
• Explain product features and help clients understand banking options.
• Identify opportunities to acquire new relationships and refer to licensed reps.
• Open new accounts, process transactions, and maintain records.
• Adhere to CIP and BSA procedures and safety practices.

Skills

Customer service

Teller operations

Sales & referrals

Relationship building

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Apple Bank - Universal Banker (UB) in Bronx, NY combines customer service and teller duties in a hybrid role. You will open new accounts, process transactions, and provide product recommendations to clients to strengthen relationships.

With 1–2 years of retail banking experience, you will navigate banking operations, CIP/BSA requirements, and regulatory policies while delivering friendly, knowledgeable service across branches.