Hybrid AV Solutions Analyst II

Careers; New York, Northern (NY, KY); Hybrid; USD 120,000 - 135,000; Full time

Job summary

Latham & Watkins, located in New York, seeks an Enterprise Audiovisual Services Analyst II to operate, support, and continuously improve the firm's audiovisual technologies. You will manage webcams, lighting, microphones, projectors, and related equipment to ensure optimal user experience in a hybrid work setting.

The role emphasizes collaboration with vendors and internal teams, maintaining standards, and documenting procedures, with a focus on high-quality audiovisual services for legal

Qualifications

• A bachelor’s degree or equivalent, in Computer Science, Information Systems, or related Audiovisual field
• Minimum of three (3) years in an audiovisual support or integration role
• Minimum of two (2) years working with legal professionals, preferably
• Familiarity with videoconference systems and audiovisual components from Cisco, Crestron, Polycom, Extron, Logitech, Shure and Bi-Amp

Responsibilities

• Monitor health, performance, and availability of enterprise audiovisual systems; troubleshoot, escalate, and resolve issues to minimize user impact
• Partner with internal stakeholders, vendors, and tech teams to assess needs and recommend audiovisual solutions
• Assist in evaluation, design, installation, documentation, testing, and repair of integrated audiovisual systems and new hardware/software
• Coordinate deployments, upgrades, refreshes, and maintenance with vendors and facilities teams
• Develop and maintain configuration standards, documentation, inventory records, procedures, knowledge base, and training materials
• Protect and manage highly sensitive information related to firm operations

Skills

Videoconference systems

Audiovisual components

Interpersonal skills

Understanding network topology

Education

Bachelor’s degree in Computer Science, Information Systems, or related Audiovisual field

Tools

Cisco

Crestron

Polycom

Extron

Logitech

Shure

Bi-Amp

Job description

Latham & Watkins, located in New York, seeks an Enterprise Audiovisual Services Analyst II to operate, support, and continuously improve the firm's audiovisual technologies. You will manage webcams, lighting, microphones, projectors, and related equipment to ensure optimal user experience in a hybrid work setting.

The role emphasizes collaboration with vendors and internal teams, maintaining standards, and documenting procedures, with a focus on high-quality audiovisual services for legal