Hybrid AV Operations & Virtual Events Lead

careers-lw; New York (NY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401k plan

Holidays & PTO

Job summary

Latham & Watkins in New York is seeking an Enterprise Audiovisual Platform Services Supervisor to oversee Audiovisual Operations and Virtual Events teams, delivering high-quality support for conference rooms, videoconferencing, and collaboration across the firm.

The role requires leadership experience, a bachelor’s degree in a related field, and certifications (AVIXA CTS, Microsoft Teams, Zoom). Hybrid schedule with in-office presence in NYC is possible.

Qualifications

• Bachelor’s degree in IT, CS, AV tech, or related field
• AV or UC certification preferred
• At least five years in enterprise audiovisual/support leadership
• Experience with Teams/Zoom and room systems

Responsibilities

• Supervise remote audiovisual support for conference rooms and events
• Lead virtual event support including webinars and executive meetings
• Manage escalations and coordinate resolution of AV incidents
• Support operational activities from monitoring and device lifecycle platforms
• Ensure compliance with change, asset, incident, and support processes
• Protect sensitive information and confidential data

Skills

Leadership

People management

Operational leadership

Collaboration tech

Education

Bachelor's degree in IT/CS/AV

Tools

Microsoft Teams

Zoom

Extron

Crestron

Biamp

Logitech systems

Job description

Latham & Watkins in New York is seeking an Enterprise Audiovisual Platform Services Supervisor to oversee Audiovisual Operations and Virtual Events teams, delivering high-quality support for conference rooms, videoconferencing, and collaboration across the firm.

The role requires leadership experience, a bachelor’s degree in a related field, and certifications (AVIXA CTS, Microsoft Teams, Zoom). Hybrid schedule with in-office presence in NYC is possible.