Hybrid Auto Damage Claims Specialist

Merchants Insurance Group

Buffalo (NY)

Hybrid

USD 34,000 - 45,000

Full time

2 days ago
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Benefits offered by this job

Hybrid schedule
Flexible work arrangements
Generous paid time off
Full Benefits: Health, Dental, Vision,
Life Insurance, Short Term Disability,
401(k) employer match up to 6%
Tuition Reimbursement

Job summary

Merchants Insurance Group in Buffalo, New York, seeks an Auto Physical Damage Claim Adjuster to join the Corporate Claims team. You will handle a portfolio of APD claims, collaborate with policyholders, agents and experts, and coordinate investigations, evaluations and settlements.

The role offers a hybrid schedule with 2 days in the office weekly and the rest flexible, along with a comprehensive benefits package and opportunities for advancement.

Qualifications

  • Four-year degree or equivalent work experience.
  • Minimum one year of auto physical damage claim investigations experience.
  • Total Loss experience is a plus.
  • Must obtain required state licensing within 6 months of hire.
  • Excellent customer service and strong communication skills.

Responsibilities

  • Cultivate relationships with claims staff, policyholders, attorneys and service providers.
  • Provide high level customer service while managing Auto Physical Damage claims.
  • Conduct timely investigations, evaluations and equitable settlements.
  • Ensure timely and accurate reserves per reserving practices.

Skills

Communication skills
Customer service
Organizational skills
Verbal communication
Written communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office
ImageRight

Job description

Merchants Insurance Group in Buffalo, New York, seeks an Auto Physical Damage Claim Adjuster to join the Corporate Claims team. You will handle a portfolio of APD claims, collaborate with policyholders, agents and experts, and coordinate investigations, evaluations and settlements.

The role offers a hybrid schedule with 2 days in the office weekly and the rest flexible, along with a comprehensive benefits package and opportunities for advancement.

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