Hybrid Auto Claims Specialist – Direct Markets

Zurich 56 Company Ltd; Addison, Northern (TX, KY); Hybrid; USD 50,000 - 81,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Zurich North America is hiring a Claims Specialist I to interpret, investigate, and evaluate auto policies and coverage issues within the Direct Markets team. The role involves owning auto liability, PD and garagekeepers losses, managing dealership inventory and vendor relationships, and delivering exceptional service.

The position supports a hybrid work model with reporting options to multiple North American office locations, including Addison, TX, and offers a base salary with a 10% short-term

Qualifications

• Bachelor’s Degree with 2+ years of experience in Claims/Insurance.
• Knowledge of insurance regulations, markets and products.
• Prior experience in auto claims handling or related customer service field.

Responsibilities

• Interpret, investigate, and evaluate auto policies and coverage issues.
• Manage auto liability, property damage and Direct Market/Garagekeepers losses involving dealership inventory and vendors.
• Own claims from start to finish and resolve them efficiently.
• Build strong partnerships with customers and brokers.

Skills

Regulatory knowledge

Communication skills

Analytical skills

Organizational skills

Multi-tasking

Customer service

Education

Bachelor’s Degree with 2+ years in Claims/Insurance

High School Diploma with 4+ years in Claims/Insurance

Zurich Claims Training Program + 2+ years

Zurich Certified Insurance Apprentice with Associate Degree + 2+ years

Job description

Zurich North America is hiring a Claims Specialist I to interpret, investigate, and evaluate auto policies and coverage issues within the Direct Markets team. The role involves owning auto liability, PD and garagekeepers losses, managing dealership inventory and vendor relationships, and delivering exceptional service.

The position supports a hybrid work model with reporting options to multiple North American office locations, including Addison, TX, and offers a base salary with a 10% short-term