Hybrid ARP Operations Processor - Data Entry

US Bank; Saint Paul (MN); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation and holidays

Disability and life insurance

Job summary

U.S. Bank in Saint Paul is seeking a production support specialist for the ARP team. The role handles payment transactions, check processing, data entry, and troubleshooting in a cross-functional environment.

The position operates on a hybrid schedule with in-office days and flexible work options. Candidates should have strong customer service, data interpretation, and policy knowledge for Operations Services.

Qualifications

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements.
• Proven commitment to high quality customer service.
• Ability to work well with external and internal customers.
• Good time management skills to maximize production and execution of tasks in a fast-paced environment.
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide.

Responsibilities

• This is a cross-functional position that provides production support to the ARP team.
• Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners.
• Duties may include functions related to payment transactions or Check processing, data entry, archiving, researching, and troubleshooting.
• Researches exceptions and escape issues to management as appropriate.

Skills

Product/area knowledge

Customer service

External/internal collaboration

Time management

Policy procedures knowledge

Job description

U.S. Bank in Saint Paul is seeking a production support specialist for the ARP team. The role handles payment transactions, check processing, data entry, and troubleshooting in a cross-functional environment.

The position operates on a hybrid schedule with in-office days and flexible work options. Candidates should have strong customer service, data interpretation, and policy knowledge for Operations Services.