Operations Technician - Precision Banking Support and Growth

Associated Bank - Corp; Green Bay (WI); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off to volunteer

Diversity-focused Colleague Resource G

Professional development

Employee stock purchase plan

Military benefits

Job summary

Associated Bank is seeking a detail-oriented operations professional to support moderately complex multi-department processes. You will handle data entry, transaction verification, and issue resolution while delivering courteous service to customers and banks.

The role emphasizes accuracy, efficiency, and collaboration with various teams, with opportunities for growth and development within a large regional bank. This position is based in Wisconsin and requires 2-4 years of office experience.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 2-4 years Office experience required.
• 3-5 years Office / Operations preferred.

Responsibilities

• Receiving and reviewing incoming work and contacting appropriate resources as needed.
• Entering transactions into PC, verifying accuracy; and balancing general ledger accounts.
• Resolving complex customer issues using multiple resources and records.
• Perform fast, effective, accurate, and courteous service to customers and banks.
• Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
• Provide regular reports on customer feedback and trends in problems or situations involving various product activities.
• Review processes and procedures for accuracy and efficiency opportunities and recommend to leadership, as applicable.

Education

High School Required

Associate's Degree Preferred

Job description

Associated Bank is seeking a detail-oriented operations professional to support moderately complex multi-department processes. You will handle data entry, transaction verification, and issue resolution while delivering courteous service to customers and banks.

The role emphasizes accuracy, efficiency, and collaboration with various teams, with opportunities for growth and development within a large regional bank. This position is based in Wisconsin and requires 2-4 years of office experience.