Hybrid AR Collections Specialist – Audit‑Ready

Robinson+Cole; Hartford (CT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Robinson+Cole is seeking an Accounts Receivable professional to drive day-to-day Finance Department operations, including managing receivables, timely client follow‑ups, and accurate reporting. The role supports a hybrid work model with a strong emphasis on internal collaboration and client service in Hartford, CT.

The position requires 3–5 years in AR collections, proficiency with Excel and electronic billing, and familiarity with Aderant, Expert Collection, and EIS.

Qualifications

• 3–5 years of accounts receivable collections experience, along with practical knowledge of data processing, Excel, and electronic billing websites.
• Experience with Aderant, Expert Collection, and EIS is preferred.

Responsibilities

• Prepare audit–ready accounts receivable and credit balance details for letters and response requests.
• Build productive relationships with attorneys and LAAs to identify business needs and accelerate client follow‑up on past‑due invoices.
• Complete vendor and ACH documentation and establish new client profiles for E‑Payables setup.
• Deliver audit reports promptly to LAAs and attorneys upon request.
• Resolve client overpayments by coordinating follow‑up, researching account details, and determining the appropriate disposition.
• Generate aged accounts receivable reports to support review and collection activity.
• Apply and reverse credits in coordination with attorneys and the billing department.
• Distribute W-9 and credit card authorization forms to clients and attorneys as needed.
• Maintain collection module contacts to support consistent future follow‑up.
• Produce lifetime accounts receivable history reports for clients and attorneys upon request.
• Coordinate client address updates with the appropriate departments to maintain accurate records.
• Revise invoices to reflect credits, discounts, address updates, and other approved adjustments.
• Review and file client bankruptcy notices, then notify attorneys of new notices.
• Use Aderant and EIS to generate accurate reports.
• Prepare monthly informational statements and coordinate review with team members and the manager before mailing.
• Validate electronic bills for assigned clients to ensure accuracy and readiness for submission.
• Process write‑offs for deductions and discounts as directed by attorneys, securing additional approval when required.
• Maintain current spreadsheets and S-Drive documents to support accurate tracking and reporting.
• Perform additional duties as assigned to support departmental needs.

Skills

Accounts receivable collections

Data processing

Excel

Electronic billing

Tools

Aderant

Expert Collection

EIS

Excel

Job description

Robinson+Cole is seeking an Accounts Receivable professional to drive day-to-day Finance Department operations, including managing receivables, timely client follow‑ups, and accurate reporting. The role supports a hybrid work model with a strong emphasis on internal collaboration and client service in Hartford, CT.

The position requires 3–5 years in AR collections, proficiency with Excel and electronic billing, and familiarity with Aderant, Expert Collection, and EIS.