Hybrid AR Collections Specialist

Cherry Bekaert LLP; Rockville (MD); Hybride; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Hybrid schedule

Annual bonus

Paid time off

Résumé du poste

Cherry Bekaert LLP is seeking a Collections Coordinator to join our team in a role that supports daily accounts receivable follow-up, documentation, and issue resolution to aid cash-flow and aging targets.

The position offers a hybrid schedule, requiring 2-3 days per week in a Cherry Bekaert office. Candidates should have a High School Diploma and at least 1 year of collections/AR experience in a professional services or multi-entity environment.

Qualifications

• High School Diploma
• At least 1 year of collections and/or accounts receivable experience in a professional services or multi-entity environment.

Responsabilités

• Manage an assigned portfolio of routine AR accounts, performing timely outreach on past-due balances.
• Document all client interactions, follow-up actions, and commitments in the collections system.
• Generate and send client statements, reminder notices, and follow-up emails using approved templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
• Monitor aging reports and follow prescribed cadence-based workflow activities.
• Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager.
• Assist in preparing weekly portfolio updates for team meetings.
• Submit invoices or documentation through client portals and maintain required artifacts.
• Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals.
• Maintain organized, audit-ready documentation in line with internal controls and retention guidelines.
• Identify minor process inefficiencies and recommend practical improvements.
• Perform other duties as assigned.

Connaissances

Collections experience

Accounts receivable

Formation

High School Diploma

Description du poste

Cherry Bekaert LLP is seeking a Collections Coordinator to join our team in a role that supports daily accounts receivable follow-up, documentation, and issue resolution to aid cash-flow and aging targets.

The position offers a hybrid schedule, requiring 2-3 days per week in a Cherry Bekaert office. Candidates should have a High School Diploma and at least 1 year of collections/AR experience in a professional services or multi-entity environment.