Collections Coordinator

C010 Cherry Bekaert Advisory LLC; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Annual bonus

Health insurance

Retirement plans

Paid Time Off

Job summary

Cherry Bekaert Advisory LLC is seeking a Collections Coordinator in the United States. The role focuses on managing an AR portfolio, outreaching on past-due balances, and documenting all client interactions in the collections system.

The successful candidate will generate statements, review payments for discrepancies, and coordinate with Billing/Finance to correct errors, while supporting audit-ready documentation and monthly portfolio updates for teams.

Qualifications

• One year of collections and/or accounts receivable experience in a professional services or multi-entity environment.
• High School Diploma required.

Responsibilities

• Manage an assigned portfolio of routine AR accounts and outreach on past-due balances.
• Document client interactions and follow-up actions in the collections system.
• Generate and send client statements, reminder notices, and follow-up emails using templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Escalate unresolved issues to the Senior Collections Coordinator or Collections Manager.
• Prepare weekly portfolio updates for team meetings.

Skills

Collections experience

Accounts receivable

Professional services

Education

High School Diploma

Job description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development.

We are seeking for a Collections Coordinator to join our team.

As Collections Coordinator, you will:

• Manage an assigned portfolio of routine AR accounts, performing timely outreach on past‑due balances.
• Document all client interactions, follow‑up actions, and commitments in the collections system.
• Generate and send client statements, reminder notices, and follow‑up emails using approved templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
• Monitor aging reports and follow prescribed cadence‑based workflow activities.
• Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager.
• Assist in preparing weekly portfolio updates for team meetings.
• Submit invoices or documentation through client portals and maintain required artifacts.
• Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals.
• Maintain organized, audit‑ready documentation in line with internal controls and retention guidelines.
• Identify minor process inefficiencies and recommend practical improvements.
• Perform other duties as assigned.

What you bring to the role:

• High School Diploma
• At least 1 year of collections and/or accounts receivable experience in a professional services or multi‑entity environment.

What you can expect from us:

• Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
• The opportunity to innovate and do work that motivates and engages you
• A collaborative environment focused on enabling you to further your career growth and continuous professional development
• Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
• Flexibility to do impactful work and the time to enjoy your life outside of work
• Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information

• Cherry Bekaert cares about our people.
• Competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm.
• Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location.
• In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Pay Range: $18.00 - $28.00 per hour

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/

Equal Employment Opportunity

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.

Candidates must demonstrate eligibility to work in the United States.Cherry Bekaert will not provideworksponsorship for this position.

Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at https://careers.cbh.com/ and follow us onLinkedIn,Instagram, Twitterand Facebook.

© 2026 Cherry Bekaert. All Rights Reserved. At Cherry Bekaert, your career is about you. With growing industry expertise, a strong support system, and our team’s shared values, we encourage you to choose your path. Join the Firm that acknowledges and recognizes the power of the individual.