Hybrid Applications Support Analyst — Drive Reliable Tech

Citi; New York (NY); Hybrid; USD 79,320 - 110,680; Full time

Job summary

Citi is seeking an Application Support Intermediate Analyst in New York. This hybrid role will involve providing technical support for Citi Applications and participating in application releases. The ideal candidate will have a degree and experience with SQL and relevant application support tools.

The candidate will work closely with users and technology teams, ensuring the quality and efficiency of applications. Further, the role requires strong communication and analytical skills.

Qualifications

• Basic knowledge or interest about apps support procedures and concepts.
• 2+ years of experience preferred.
• Good customer service, communication and interpersonal skills.

Responsibilities

• Provide technical and business support for users of Citi Applications.
• Act as a liaison between users and internal technology groups.
• Participate in application releases and disaster recovery testing.

Skills

SQL (Oracle, MSSQL, Mongo)

ServiceNow

ITRS

AppDynamics

ELK

Education

Bachelor’s/University degree or equivalent

Tools

Linux

ETL

Java

ECS

Job description

Citi is seeking an Application Support Intermediate Analyst in New York. This hybrid role will involve providing technical support for Citi Applications and participating in application releases. The ideal candidate will have a degree and experience with SQL and relevant application support tools.

The candidate will work closely with users and technology teams, ensuring the quality and efficiency of applications. Further, the role requires strong communication and analytical skills.