Equity Derivatives Production Support - C13 - NEW YORK

Citi; New York (NY); On-site; USD 142,000 - 213,000; Full time

Job summary

Citi in New York, NY seeks an Apps Sup Tech Lead Analyst to guide cross-team initiatives, shape scalable application support, and mentor junior staff. You will partner with product owners, business analysts and security teams to define requirements, assess risks, and deliver high-impact enhancements for complex, enterprise-scale systems.

This role requires strong communication, strategic thinking, and the ability to influence stakeholders across technology and business functions.

Qualifications

• Experience 6-10 years in relevant roles.
• Change Management - Incident Management Experience.
• Practical problem solving and strategic thinking skills.
• Demonstrated leadership, interpersonal skills and relationship building.
• Service oriented attitude.
• Ability to work in a fast-paced environment.
• Experience gathering requirements for multiple large development projects.
• Proficient using basic technical tools and systems.
• Good interpersonal and communication skills.

Responsibilities

• Partner with multiple technology teams to ensure integration and define system enhancements.
• Provide expert in apps support and advancement of principles.
• Define scope and objectives for complex enhancements and document requirements.
• Collaborate with product owners, business analysts and systems analysts to determine impacts and support requirements.
• Assess implications of applying technology to the current environment.
• Identify risks and propose mitigation options.
• Coach new or junior analysts and allocate work.
• Provide in-depth analysis to define problems and develop solutions.
• Influence strategic decisions through advisory services.
• Ensure compliance with laws, rules and regulations and escalate control issues.
• Perform other duties as assigned.

Education

Bachelor's degree, Master's preferred

Job description

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 6-10 years experience
• Change Management - Indicent Management Experience
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills

Education

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group

Technology

Job Family

Applications Support

Time Type

Full time

Primary Location

New York New York United States

Primary Location Full Time Salary Range

$142 320,00 - $213 480,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

ago 14, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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