Hybrid Administrative & Operations Coordinator

EMC Insurance Companies; Minnesota; Hybrid; USD 51,000 - 78,000; Full time

Job summary

EMC Insurance Companies is seeking an experienced administrative professional to support branch leadership and the Marketing team in a hybrid role spanning Milwaukee or Minneapolis metro areas. You will compose correspondence, coordinate meetings, manage events, and maintain logs and reports.

The ideal candidate has a high school diploma and 3+ years of administrative experience, strong MS Office skills, and a track record in confidential, detail‑oriented work.

Qualifications

• High school diploma or equivalency.
• Three years of administrative work or related experience.

Responsibilities

• Provides administrative support to branch leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
• Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
• Coordinates the setup and organizing of branch and company-wide events, including Health and Wellness.
• Maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports.
• Develops and distributes branch communications.
• Monitors general email accounts and responds to messages as necessary.
• Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts.
• Orders supplies and performs inventory management functions.
• Collaborates with the people leader to onboard new hires at the branch location.
• Helps organize the annual budget and track expenses.
• Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
• Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
• Day-to-day operation - Responsible for the day-to-day condition of the office. Reports any deficiencies to the lessor and/or secures bids.
• Remodeling and ergonomics - Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements.
• Purchasing - Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
• Safety plans – Oversees branch emergency and safety plans. Ensures that all necessary employees are properly trained in safe equipment operation.
• In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.

Skills

MS Office

Word

Excel

PowerPoint

Communication

Organization

Confidentiality

Customer service

Driving

Education

High school diploma

Job description

EMC Insurance Companies is seeking an experienced administrative professional to support branch leadership and the Marketing team in a hybrid role spanning Milwaukee or Minneapolis metro areas. You will compose correspondence, coordinate meetings, manage events, and maintain logs and reports.

The ideal candidate has a high school diploma and 3+ years of administrative experience, strong MS Office skills, and a track record in confidential, detail‑oriented work.