Administrative Coordinator

EMC Insurance; Wisconsin; On-site; USD 51,000 - 78,000; Full time

Job summary

EMC Insurance in Milwaukee area is seeking an experienced administrative professional to support branch leadership and corporate teams. You will manage scheduling, meetings, reports, and communications while helping with events, onboarding, and budgeting.

The role requires strong MS Office skills, confidentiality, and proven organizational and customer service abilities. A high school diploma and 3 years of admin experience are expected, with a hybrid work arrangement in the Milwaukee metro area.

Qualifications

• High school diploma or equivalent.
• Three years of administrative work or related experience.

Responsibilities

• Provides administrative support to branch leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
• Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
• Coordinates the set up and organizing of branch and company-wide events, including Health and Wellness.
• Solicits agenda items for branch meetings and transcribes meeting notes.
• Creates and maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports.
• Develops and distributes branch communications.
• Monitors general email accounts and responds to messages as necessary.
• Forwards emails and faxes from branch email accounts to the appropriate areas.
• Coordinates mail pickup and distribution.
• Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts, including requests for contract approval.
• Orders supplies and performs inventory management functions.
• Collaborates with the people leader to onboard new hires at the branch location.
• Helps organize the annual budget and track expenses.
• Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
• Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
• Day-to-day operation - Responsible for the day-to-day condition of the office.
• Reports any deficiencies to the lessor and/or secures bids.
• Reports and oversees repairs and maintenance issues to Property Management and/or Corporate Real Estate Services.
• Remodeling and ergonomics - Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements.
• Coordinates with Risk Improvement to evaluate workstations to ensure ergonomic correctness.
• Maintains all equipment and furniture and secures necessary repairs.
• Purchasing - Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
• Safety plans – Oversees branch emergency and safety plans.
• Ensures that all necessary employees are properly trained in safe equipment operation.
• In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Math aptitude

Accounting basics

Communication

Organization

Customer service

Confidentiality

Driving license

Education

High School Diploma

3 years administrative experience

Tools

Microsoft Office Suite

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position is eligible to work a hybrid schedule from the Milwaukee or Minneapolis metro areas

Essential Functions

• Provides administrative support to branch leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
• Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
• Coordinates the set up and organizing of branch and company-wide events, including Health and Wellness.
• Solicits agenda items for branch meetings and transcribes meeting notes.
• Creates and maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports.
• Develops and distributes branch communications.
• Monitors general email accounts and responds to messages as necessary.
• Forwards emails and faxes from branch email accounts to the appropriate areas.
• Coordinates mail pickup and distribution.
• Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts, including requests for contract approval.
• Orders supplies and performs inventory management functions.
• Collaborates with the people leader to onboard new hires at the branch location.
• Helps organize the annual budget and track expenses.
• Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
• Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
• Day-to-day operation - Responsible for the day-to-day condition of the office.
• Reports any deficiencies to the lessor and/or secures bids.
• Reports and oversees repairs and maintenance issues to Property Management and/or Corporate Real Estate Services.
• Remodeling and ergonomics - Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements.
• Coordinates with Risk Improvement to evaluate workstations to ensure ergonomic correctness.
• Maintains all equipment and furniture and secures necessary repairs.
• Purchasing - Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
• Safety plans – Oversees branch emergency and safety plans.
• Ensures that all necessary employees are properly trained in safe equipment operation.
• In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.

Education & Experience

• High school diploma or equivalency
• Three years of administrative work or related experience

Knowledge, Skills, & Abilities

• Strong computer skills, including knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint
• Good math aptitude and basic accounting/bookkeeping skills
• Excellent verbal and written communication skills
• Strong organizational and multi-tasking skills with the ability to meet deadlines
• Strong human relations and customer service skills
• Ability to maintain a high level of confidentiality
• Basic knowledge of the property and casualty industry preferred
• Local driving; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

$51,201 - $70,730 or $56,581 - $77,796. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

Why should you choose to apply for a position at EMC?

• More than 105 years of financial strength and stability
• Named a five-star insurance carrier by Insurance Business America
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

EMC complies with labor law requirements. View the federal and e-verify labor law posters.

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