Hybrid Administrative Coordinator – Parking Services

PageUp People Limited; Bethlehem (Northampton County); Hybrid; USD 37,000 - 45,000; Full time

Job summary

Lehigh University is seeking an Administrative Coordinator for Parking Services in Bethlehem, PA. This full-time, nonexempt position administers permits and accounts, handles payments, and maintains billing records with accuracy and care.

You will review parking appeals, support capacity reporting, and coordinate with campus departments and vendors. Partial remote work is possible; join a busy, service-oriented team on campus.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• 3–5 years of related work experience.
• Experience in administrative, customer service, or office coordination roles.
• Ability to handle payments and maintain accurate financial records.
• Strong attention to detail and professional communication.

Responsibilities

• Administer parking permits and accounts for students, faculty, staff.
• Process payments accurately and maintain billing records.
• Review parking appeals and apply policy fairly.
• Maintain parking and access control systems and escalate issues.
• Monitor parking capacity data for planning and reporting.
• Respond to inquiries via in-person, phone, and email.
• Assist with reconciliation of parking accounts and period reporting.
• Liaise with campus departments, vendors, and external stakeholders.
• Assist onboarding of new permit holders and explain policies.
• Contribute to continuous improvement of administrative processes.

Skills

Payment processing

Customer service

Attention to detail

Communication skills

Policy application

Education

High School Diploma or GED

Associates Degree preferred

Tools

Permit management systems

Database systems

Job description

Lehigh University is seeking an Administrative Coordinator for Parking Services in Bethlehem, PA. This full-time, nonexempt position administers permits and accounts, handles payments, and maintains billing records with accuracy and care.

You will review parking appeals, support capacity reporting, and coordinate with campus departments and vendors. Partial remote work is possible; join a busy, service-oriented team on campus.