Hybrid Administrative Assistant & Quality Review

ISYS SOLUTIONS INC; Brea (CA); Hybrid; USD 60,174,000 - 63,039,000; Full time

Benefits offered by this job

Tax-deferred retirement

Flexible schedule

Medical, dental, and vision insurance

Long-term disability

Employee assistance program

PTO accrual monthly

Job summary

ISYS SOLUTIONS INC in California is seeking an Administrative Assistant / Quality Review Specialist for our Brea office. The role offers potential hybrid work from home and pay increases after 3–6 months of training. Full-Time, non-exempt at $21–$22 per hour with a comprehensive benefits package and PTO accrual.

Primary duties include timely review of electronic reports, data entry into ISYS database, and professional communication with case managers to ensure accuracy and customer satisfaction.

Qualifications

• High school diploma required.
• Minimum 1 year of office experience.
• College education preferred.
• Medical terminology experience preferred.

Responsibilities

• Process electronic reports and documentation in a timely manner using the appropriate checklist.
• Review case notes and narrative fields for accuracy.
• Upload invoices, reports, and enclosures into ISYS’ database and send final product to customer.
• Correspond with ISYS case managers and supervisors by email/phone to obtain needed information.
• Monitor general email and address inquiries, ensuring clarity and customer requirements.
• Perform duties consistent with ISYS Brand/Values and quality standards.

Skills

Computer skills

Attention to detail

Writing skills

Initiative

Professional communication

Education

High School Diploma

College education

Tools

Microsoft Office

Job description

ISYS SOLUTIONS INC in California is seeking an Administrative Assistant / Quality Review Specialist for our Brea office. The role offers potential hybrid work from home and pay increases after 3–6 months of training. Full-Time, non-exempt at $21–$22 per hour with a comprehensive benefits package and PTO accrual.

Primary duties include timely review of electronic reports, data entry into ISYS database, and professional communication with case managers to ensure accuracy and customer satisfaction.