Administrative Assistant - Hybrid

ISYS SOLUTIONS INC; Brea (CA); Hybrid; USD 60,174,000 - 63,039,000; Full time

Benefits offered by this job

Tax-deferred retirement

Flexible schedule

Medical, dental, and vision insurance

Long-term disability

Employee assistance program

PTO accrual monthly

Job summary

ISYS SOLUTIONS INC in California is seeking an Administrative Assistant / Quality Review Specialist for our Brea office. The role offers potential hybrid work from home and pay increases after 3–6 months of training. Full-Time, non-exempt at $21–$22 per hour with a comprehensive benefits package and PTO accrual.

Primary duties include timely review of electronic reports, data entry into ISYS database, and professional communication with case managers to ensure accuracy and customer satisfaction.

Qualifications

• High school diploma required.
• Minimum 1 year of office experience.
• College education preferred.
• Medical terminology experience preferred.

Responsibilities

• Process electronic reports and documentation in a timely manner using the appropriate checklist.
• Review case notes and narrative fields for accuracy.
• Upload invoices, reports, and enclosures into ISYS’ database and send final product to customer.
• Correspond with ISYS case managers and supervisors by email/phone to obtain needed information.
• Monitor general email and address inquiries, ensuring clarity and customer requirements.
• Perform duties consistent with ISYS Brand/Values and quality standards.

Skills

Computer skills

Attention to detail

Writing skills

Initiative

Professional communication

Education

High School Diploma

College education

Tools

Microsoft Office

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements

Requirements:

• High School Diploma
• Minimum 1 year of relevant office experience

Preferred:

• College Education
• Previous medical or medical terminology experience

Full-Time/Part-Time Full-Time

About the Organization

Description

ISYS currently has an Administrative Assistant / Quality Review Specialist opening in our Brea office.

• Potential hybrid work from home and potential for pay increase after 3 – 6 month training period

Full-Time, Non-Exempt: $21- $22 per hour

Primary Responsibilities:

Timely review and processing of electronic reports/documentation within the "A" and "D" queues.

Attentive electronic review of report submissions in the “A” queue which includes a review of case note entries and narrative fields within the reports utilizing the appropriate checklist.

Carefully collates report with related invoices, and then uploads invoices, reports, and enclosures into ISYS’ database and sends the final product to the customer utilizing the appropriate checklist.

Courteously corresponds with ISYS case managers and supervisors by email and/or telephone to discuss reports and obtain any additional information that may be necessary to ensure the accuracy of any reports.

Proactively monitors general email account and addresses any inquiries or directs them to the appropriate party,

Ensuring clarity and compliance with customer requirements.

Completes all functions in a professional manner consistent with ISYS’ Brand/Values and standards of quality and protocols.

Great Benefits:

• A benefits package with tax-deferred retirement program, a flexible schedule, medical, dental, and vision insurance, ancillary supplement health plans, Long-term disability insurance, and employee assistance program.
• Rest and relaxation are important, so PTO (vacation) is accrued monthly.

Knowledge, Skills, and Abilities:

• Outstanding computer knowledge, skills, and experience.
• Meticulous attention to detail while performing repetitive tasks.
• Strong reading and writing with an excellent understanding of the English language, grammar, and punctuation.
• Initiative to ask questions when uncertain or unclear.
• Ability and willingness to maintain professional relationships with customers and colleagues.

Check us out at www.isyscm.com

For more information about our Privacy Practices please see our company website privacy policy at https://isyscm.com/isys-solutions-inc-california-privacy-notice-job-applicants/

Exempt/Non-Exempt Non-Exempt

Location Corporate Office - Brea

This position is currently accepting applications.