Hybrid Admin Support Specialist

Community Solutions for Children, Families and Individuals; Gilroy (CA); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Community Solutions for Children, Families and Individuals is seeking an Admin Support II. The role supports general office operations with a focus on records, billing, and client data in a hybrid schedule requiring travel to Gilroy/Morgan Hill/San Jose offices.

The ideal candidate will have a 2-year related office background, Spanish/English bilingual abilities are preferred, and experience with EMR and UNICARE systems is a plus.

Qualifications

• A.A. Degree or equivalent and two years of related office experience required.
• Medical office or clinic experience strongly preferred.
• Bilingual in Spanish and English strongly preferred; bicultural preferred.
• Knowledge of general office procedures.
• Knowledge of mental health services and programs related to treatment/rehabilitation is preferred.
• Excellent customer service with a professional telephone manner.
• Must be computer literate with MS Office and EMR experience.
• Demonstrates cultural competency with diverse groups.
• Works independently with minimal supervision.

Responsibilities

• Inputs and updates filing and record keeping systems, schedules, rosters and databases.
• Scans client documentation into EMR and handles hard copy as directed.
• Handles routine inquiries and provides information on agency activities and services.
• Trains new staff on chart room duties and program procedures.
• Creates materials using word processing, spreadsheets, and databases.
• Utilizes agency vehicle for program-related tasks and client transport.
• Attends agency meetings and contributes to quality improvement.
• Completes training requirements to ensure contract compliance.
• Performs first aid as needed.

Skills

Office experience

Customer service

Computer literacy

General office procedures

Time management

Cultural competency

Team collaboration

Education

A.A. Degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Electronic Medical Records (EMR)

UNICARE system

AVATAR (document system)

Job description

Community Solutions for Children, Families and Individuals is seeking an Admin Support II. The role supports general office operations with a focus on records, billing, and client data in a hybrid schedule requiring travel to Gilroy/Morgan Hill/San Jose offices.

The ideal candidate will have a 2-year related office background, Spanish/English bilingual abilities are preferred, and experience with EMR and UNICARE systems is a plus.