Hybrid Administrative Assistant: Client & Office Concierge

Lawley Insurance; City of Dunkirk (NY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Referral bonuses

Medical benefits

Dental benefits

Vision benefits

PTO 3 weeks

Holiday schedule

401K from Day 1

Education support

Career development

Job security

Hybrid schedules

Work-life balance

Volunteer time off

Job summary

Lawley Insurance in Dunkirk, NY is seeking an Administrative Assistant to greet clients and manage reception duties while providing essential clerical support in a fast-paced office environment. You will handle scanning, routing mail, and coordinating deliveries, plus answer multi-line calls and help keep information flowing between staff, clients, and carriers.

A positive, team-oriented mindset is essential.

Qualifications

• Minimum of one-year experience in an administrative support or related position.
• Associates' Degree preferred.
• Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook.
• Experience navigating windows-based software.
• Incredible attention to detail and organizational skills.
• Ability to work well independently and on a team.
• Positive attitude, even in a fast-paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Precise communication skills, even under time constraints.

Responsibilities

• Greet clients and guests in our reception area and direct them to the appropriate location.
• Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events.
• Responsible for multi-line incoming calls.
• Maintain a smooth flow of information with internal and external customers, carriers, managers and staff.
• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills

Administrative support

Microsoft Office

Attention to detail

Organizational skills

Communication skills

Team player

Positive attitude

Education

Associate's Degree

Tools

Windows OS

Job description

Lawley Insurance in Dunkirk, NY is seeking an Administrative Assistant to greet clients and manage reception duties while providing essential clerical support in a fast-paced office environment. You will handle scanning, routing mail, and coordinating deliveries, plus answer multi-line calls and help keep information flowing between staff, clients, and carriers.

A positive, team-oriented mindset is essential.