Reception & Admin Coordinator – Hybrid Role

Lawley Services Inc; City of Dunkirk (NY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision insurance

3 weeks PTO (prorated)

401K from day 1

Educational support

Hybrid schedules

Volunteer time off

Job summary

Lawley Services Inc. is seeking an administrative support professional in Dunkirk, NY. The role includes greeting clients, handling administrative tasks, and coordinating mail and events while maintaining smooth information flow across teams.

You will work in a hybrid environment with a focus on attention to detail, teamwork, and delivering excellent customer service in a friendly, community-focused insurance brokerage.

Qualifications

• Minimum of one year of administrative support experience.
• Associates degree preferred.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Experience navigating Windows-based software.
• Excellent attention to detail and organization.
• Ability to work independently and in a team.
• Positive attitude in a fast-paced environment.
• Customer-focused, making clients and coworkers feel valued.
• Capable of working quickly and efficiently.

Responsibilities

• Greet clients and guests in the reception area and direct them to the appropriate location.
• Provide administrative support including scanning, processing mail, and coordinating lunch and events.
• Manage multi-line incoming calls.
• Maintain smooth information flow with internal and external customers, carriers, managers, and staff.
• Expand and grow in your role by supporting miscellaneous duties as requested.

Skills

Attention to detail

Organizational skills

Team player

Independent worker

Customer service mindset

Positive attitude

Ability to work quickly

Fast-paced environment adaptability

Effective communication

Education

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Lawley Services Inc. is seeking an administrative support professional in Dunkirk, NY. The role includes greeting clients, handling administrative tasks, and coordinating mail and events while maintaining smooth information flow across teams.

You will work in a hybrid environment with a focus on attention to detail, teamwork, and delivering excellent customer service in a friendly, community-focused insurance brokerage.