Client Concierge & Admin Specialist (Hybrid)

Lawley-Agency,-LLC; City of Dunkirk (NY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Expansive Benefits

3 weeks PTO

401K starting Day 1

Educational support

Hybrid schedules

Volunteer time off

Job summary

Lawley-Agency,-LLC is seeking an administrative assistant to greet visitors, provide clerical support, and manage daily communications in a flexible, team-oriented environment. The role involves handling mail, coordinating meals or events, and routing calls.

The ideal candidate has at least one year in administrative support, strong MS Office skills, and a detail-oriented approach. A positive attitude and ability to work independently are highly valued. Hybrid work options may be available.

Qualifications

• Minimum of one-year experience in an administrative support or related position.
• Associates’ Degree preferred.
• Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook.
• Experience navigating windows-based software.
• Great attention to detail and organizational skills.
• Ability to work well independently and on a team.
• Positive attitude, even in a fast-paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.

Responsibilities

• Greet clients and guests in our reception area and direct them to the appropriate location.
• Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events.
• Responsible for multi-line incoming calls.
• Maintain a smooth flow of information with internal and external customers, carriers, managers and staff.
• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills

Administrative experience

Microsoft Office

Attention to detail

Independent and team work

Positive attitude

Customer service

Efficient, fast-paced

Education

Associates degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Lawley-Agency,-LLC is seeking an administrative assistant to greet visitors, provide clerical support, and manage daily communications in a flexible, team-oriented environment. The role involves handling mail, coordinating meals or events, and routing calls.

The ideal candidate has at least one year in administrative support, strong MS Office skills, and a detail-oriented approach. A positive attitude and ability to work independently are highly valued. Hybrid work options may be available.