Hybrid Accounts & Customer Service Specialist

Century Group; California; Híbrido; USD 29.000 - 33.000; Jornada completa

Descripción de la vacante

Century Group is seeking an Account Specialist to support their team in California. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $21.00 to $24.00 per hour.

The role involves processing transactions, resolving billing issues, and coordinating with internal teams to ensure accurate account maintenance and timely reporting. A focus on customer service and attention to detail is essential.

Formación

• Strong communication skills in customer interactions.
• Provide exceptional customer service with sound judgment.
• Proficient with Microsoft Excel and Word.
• Manage multiple priorities with attention to detail.
• Ability to work both independently and in teams.

Responsabilidades

• Process customer transactions and account requests across channels.
• Respond to inquiries and resolve account concerns professionally.
• Review activity to identify and resolve billing or payment issues.
• Coordinate with internal teams to support programs and accounts.
• Prepare reports and maintain records supporting operations.

Conocimientos

Communication

Customer service

Multitasking

Attention to detail

Independent work

Team collaboration

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

Century Group is seeking an Account Specialist to support their team in California. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $21.00 to $24.00 per hour.

The role involves processing transactions, resolving billing issues, and coordinating with internal teams to ensure accurate account maintenance and timely reporting. A focus on customer service and attention to detail is essential.