Hybrid Accounting Operations Lead: Process & Coaching

Viking; Los Angeles (CA); Híbrido; USD 47.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work policy

Medical, dental, vision insurance

401(k) with company match

Employee cruise discounts

Descripción de la vacante

Viking is seeking an Accounting Operations Team Lead for the Woodland Hills, CA area. The role oversees daily distribution and completion of balance due and refund assignments, provides training and operational support to the Accounting Operations team, and ensures work is completed accurately and within timelines.

This is a hybrid position based in Woodland Hills, CA, requiring adherence to the hybrid work policy (in-office Monday and Thursday plus one additional weekday weekly).

Formación

• 3+ years in accounting operations, receivables, refunds, or related field.
• Experience leading a team, training, or subject matter expert.
• Customer service and telephone support experience.

Responsabilidades

• Coordinate daily distribution of balance due, refund, receivable, and related Accounting Operations tasks.
• Provide guidance and support to team members; assist with issue resolution.
• Monitor workloads and completion status to ensure on-time, accurate work.
• Assist with training, onboarding, and cross-training of staff.
• Identify operational trends and process-improvement opportunities; report to management.
• Review and resolve complex booking and payment-processing issues; coordinate with internal teams.

Conocimientos

Accounting operations

Receivables

Customer service

Problem solving

Multitasking

Herramientas

Microsoft Excel

Accounting systems

Descripción del empleo

Viking is seeking an Accounting Operations Team Lead for the Woodland Hills, CA area. The role oversees daily distribution and completion of balance due and refund assignments, provides training and operational support to the Accounting Operations team, and ensures work is completed accurately and within timelines.

This is a hybrid position based in Woodland Hills, CA, requiring adherence to the hybrid work policy (in-office Monday and Thursday plus one additional weekday weekly).