Hybrid Account Manager, Supply Partnerships & Growth

MediaAlpha; Seattle (WA); On-site; USD 70,000 - 97,000; Full time

Benefits offered by this job

Annual bonus program

Employer-paid health, dental, and 100%

401(k) with match

Open PTO policy

Pet adoption reimbursement

Parental leave

Dog-friendly offices

Job summary

MediaAlpha, a customer acquisition specialist in insurance and related fields, seeks an Account Manager to onboard publishers, manage 50+ accounts, and optimize partner performance using our supply platform. You will document processes and drive revenue growth while maintaining high service levels.

You’ll work with diverse teams to troubleshoot issues, generate client-ready reports, and contribute to product improvements. A fast-paced, detail-oriented role with strong client service is essential.

Qualifications

• 2+ years of account or client management experience in online advertising.
• Experience in adtech, programmatic advertising, or digital marketing.
• Experience in the insurance industry is preferred.
• Bachelor’s degree in business or a related field is preferred.
• Proficiency in Excel, including VLOOKUP, pivot tables, and data manipulation.

Responsibilities

• Onboard new publishing partners and manage day-to-day relationships across a portfolio of 50+ small to mid-size accounts.
• Develop a deep understanding of each partner’s revenue model and technical setup so you can monitor performance, recommend solutions, and optimise partnership revenue.
• Prioritize account activities based on partner needs, industry trends, revenue potential, and our account management best practices.
• Build and maintain reports for internal users and external clients.
• Provide account management support for all new product initiatives and recommend new platform features based on publisher, internal feedback, and internal requirements.
• Troubleshoot and QA technical issues, and clearly communicate problems to our technology teams.
• Establish and maintain effective communication and working relationships with all team members.
• Resolve partner issues efficiently and proactively.
• Assist in achieving publisher retention and team revenue goals.

Skills

Account management

Adtech

Insurance familiarity

Excel proficiency

Data presentation

Communication

Time management

Team collaboration

Growth mindset

AI aptitude

Problem solving

Education

Bachelor’s degree in business or related field

Tools

Excel

VLOOKUP

Pivot tables

Job description

MediaAlpha, a customer acquisition specialist in insurance and related fields, seeks an Account Manager to onboard publishers, manage 50+ accounts, and optimize partner performance using our supply platform. You will document processes and drive revenue growth while maintaining high service levels.

You’ll work with diverse teams to troubleshoot issues, generate client-ready reports, and contribute to product improvements. A fast-paced, detail-oriented role with strong client service is essential.