Hybrid Logistics Account Manager - Growth & Relationships

CJ Logistics; Des Plaines (IL); Hybrid; USD 33,062 - 38,572; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition assistance

PTO

Job summary

CJ Logistics is seeking an Account Manager to serve as the primary contact for assigned accounts in a hybrid Des Plaines, IL role. You will foster strong relationships, address concerns, and drive service excellence across shipments and documentation.

Travel up to 10% may be required as you identify growth opportunities within existing accounts and balance client expectations with company margins. The role emphasizes collaboration with internal teams and ongoing client engagement.

Qualifications

• 2+ years of experience in account management or a related customer-facing role.
• Strong problem-solving and conflict-resolution abilities.
• High attention to detail and organizational skills.
• Proficiency in CRM systems and Microsoft Office Suite.

Responsibilities

• Serve as the primary point of contact for assigned accounts and build strong relationships.
• Ensure customer satisfaction by addressing concerns and delivering exceptional service.
• Identify and pursue opportunities to expand services and revenue within existing accounts.
• Collaborate with internal teams to ensure smooth execution of shipments and accurate documentation.
• Track account performance, analyze trends, and suggest improvements to strengthen relationships.

Skills

CRM systems

Microsoft Office

Client relationship management

Problem solving

Education

Bachelor's degree

Job description

CJ Logistics is seeking an Account Manager to serve as the primary contact for assigned accounts in a hybrid Des Plaines, IL role. You will foster strong relationships, address concerns, and drive service excellence across shipments and documentation.

Travel up to 10% may be required as you identify growth opportunities within existing accounts and balance client expectations with company margins. The role emphasizes collaboration with internal teams and ongoing client engagement.