Hybrid Account Coordinator - Import & Product Ops

Natco Home Group; West Warwick (RI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision

Health Savings Account

401(k) Retirement Plan with Company 
匹

Employer Paid Life Insurance

Flexible Spending Account

Job summary

Natco Home Group in West Warwick, RI is seeking an Account Coordinator to join our Floor Coverings Product Management team. This hybrid role coordinates import product activities, manages orders, and collaborates with internal teams and global suppliers to ensure smooth execution from order setup through delivery.

You’ll work closely with the Senior Product Manager, developing business, communication, and problem-solving skills in a fast-paced environment.

Qualifications

• Excellent communication skills and comfort working with internal teams and external partners.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency in Microsoft Office (Excel in particular); SharePoint experience a plus.

Responsibilities

• Serve as the primary internal coordinator for assigned accounts, ensuring accurate and on‑time order processing and delivery.
• Set up and maintain product and order data, including SKUs, pricing, costs, dimensions, and supplier details for imported products.
• Review vendor and customer orders to confirm specifications, documentation, and compliance requirements.
• Collaborate with internal teams including Sales, Compliance, Operations as well as external suppliers to coordinate orders, timelines, and product readiness.
• Manage sample requests, packaging approvals, and shipment coordination with suppliers.
• Maintain accurate account records in SharePoint and manage high‑volume communications, proactively resolving issues as they arise.
• Contribute to process improvements and support ongoing team initiatives.

Skills

Communication skills

Attention to detail

Multitasking

Microsoft Office

SharePoint experience

Education

Associate or bachelor’s degree (preferred)

Tools

SharePoint

Excel

Job description

Natco Home Group in West Warwick, RI is seeking an Account Coordinator to join our Floor Coverings Product Management team. This hybrid role coordinates import product activities, manages orders, and collaborates with internal teams and global suppliers to ensure smooth execution from order setup through delivery.

You’ll work closely with the Senior Product Manager, developing business, communication, and problem-solving skills in a fast-paced environment.