Hybrid Academic Support Coordinator – Residency & Credentialing

UPMC; Pittsburgh (Allegheny County); Híbrido; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

UPMC Community Medicine Incorporated is seeking an Academic Support Coordinator for the Shadyside Family Health Center. This full‑time position follows a hybrid schedule with 3 days in the office and 2 days remote.

The incumbent will be highly organized, with strong interpersonal communication and computer skills. Responsibilities include coordinating residency program administrative support, liaising with the GME Office, Program Director, and residents, and managing credentialing and annual

Formación

• Must be highly organized and able to manage multiple tasks.
• Strong interpersonal communication with patients, physicians, staff and colleagues.
• Solid computer skills and familiarity with office software systems.

Responsabilidades

• Coordinate and track physician annual mandatory requirements (OSHA, Safety, HIPAA, Orientation, Compliance, Diversity, Conflict of Interest).
• Oversee credentialing and privileging processes for faculty to ensure timely paperwork completion.
• Maintain professional, patient‑centered service and adhere to service excellence principles.
• Assist with appointment and reappointment processes for faculty.
• Maintain faculty files and oversee DEA and PA medical license processes.
• Support immigration and visa matters for Pitt and UPP.
• Coordinate malpractice renewal processes and update spreadsheets to ensure 100% compliance.

Conocimientos

Organizational skills

Interpersonal communication

Computer skills

Descripción del empleo

UPMC Community Medicine Incorporated is hiring a full-time Academic Support Coordinator for the Shadyside Family Health Center. This position has flexible hours and will consist of a hybrid work schedule with 3 days in office and 2 days work from home. Incumbent must be highly organized, have strong interpersonal communication skills as well as strong computer skills.

Purpose:
Manage and coordinate administrative support activities of the Residency Program under the general direction of the Program Director. Act as the liaison between System Graduate Medical Education (GME) Office, Program Director and resident.

Responsibilities:

• Assist in coordination and tracking of physician annual mandatory requirements, including: OSHA, Safety Training, HIPAA training, Orientation attendance, Compliance Training, Diversity Training, Conflict of Interest, etc.
• Oversee the department's Medical Staff privileging and credentialing process for all faculty to insure successful and on time completion of required paperwork.
• Demonstrate a positive attitude characterized by professional, caring and respectful behavior towards customers, i.e. patients, physicians, staff and co-workers. Demonstrate the Principles of Service Excellence at all times.
• Perform administrative support for physician credentialing and reappointment of physician staff including, but not limited to: preparation, completion and disbursement of CVO packages, completion of University of Pittsburgh Physicians (UPP) paperwork, insures both faculty candidates and current faculty members' timely response to information requests, insures completion of mandatory forms and packets.
• Assist with appointment and reappointment process.
• Responsible for oversight and maintenance of faculty files (current and former faculty).
• Oversee DEA and PA medical license process.
• Perform administrative support for immigration and visa matters for both Pitt and UPP.
• Responsible for coordination of physician annual malpractice renewal, including updating departmental malpractice spreadsheet, completion, distribution, collection and editing of individual certifications. Ensure 100% compliance for department.