Hybrid Academic Scheduling Coordinator

University of Minnesota; Saint Paul (MN); Hybrid; USD 55,000 - 58,000; Full time

Job summary

The University of Minnesota, Twin Cities, seeks an experienced academic scheduling specialist to develop and coordinate class and final exam schedules for the Twin Cities campus. You will be the primary contact for room scheduling, manage room change workflow, and support staff with data queries in PeopleSoft, 25Live, and CCS Schedule of Classes.

This 100% time Civil Service role emphasizes accuracy, customer service, and process improvement, with a hybrid work arrangement and a requirement to

Qualifications

• Bachelor's degree or combination of education and related experience totaling at least four years.
• Proven organizational and customer service skills.
• Strong attention to detail and accuracy.
• Effective written communication skills.
• Self-starter with a proactive approach to learning and service improvement.
• Interest in and commitment to continuous process improvement.

Responsibilities

• Provides first-tier academic scheduling support for the University user community.
• Analyzes requests from end users to determine system problems and resolution.
• Troubleshoots for staff using 25Live and CCS Schedule of Classes and maintains internal process documentation and external user guides.
• Co-leads the final exams scheduling, workflow, and communication processes.
• Updates operational and procedural documentation to assist in unit efficiency.

Skills

Organizational skills

Customer service

Attention to detail

Written communication

Self-motivation

Process improvement

Education

Bachelor's degree

Tools

PeopleSoft

25Live

Coursedog

Astra (room scheduling)

Job description

The University of Minnesota, Twin Cities, seeks an experienced academic scheduling specialist to develop and coordinate class and final exam schedules for the Twin Cities campus. You will be the primary contact for room scheduling, manage room change workflow, and support staff with data queries in PeopleSoft, 25Live, and CCS Schedule of Classes.

This 100% time Civil Service role emphasizes accuracy, customer service, and process improvement, with a hybrid work arrangement and a requirement to