Hybrid Director of Academic Operations & Student Services

University of Minnesota; Saint Paul (MN); Hybrid; USD 92,000 - 103,000; Full time

Job summary

University of Minnesota in Saint Paul is seeking a Director to provide strategic governance, organizational design, and administrative leadership for CCAPS undergraduate and graduate academic operations and student services.

The role oversees 8-9 direct reports in a hybrid 12‑month position, with 2–3 in-office days weekly and occasional evenings for campus events; H-1B or Green Card sponsorship is not offered. This is a senior leadership role focused on student lifecycle optimization.

Qualifications

• BA/BS with 8+ years or MA with 6+ years in higher education administration.
• Experience supervising large teams and managing staff.
• Proven ability to engage diverse stakeholders.
• Strong data literacy and use of enterprise systems.

Responsibilities

• Lead undergraduate student services and onboarding frameworks.
• Oversee undergraduate degree audit and graduation clearance.
• Coordinate graduate admissions lifecycle and progress reviews.
• Direct strategic academic operations and enrollment forecasting.
• Manage 8-9 direct reports and drive change management.

Skills

Strategic leadership

People management

Data analytics

Process improvement

Communication

Equity and inclusion

Education

BA/BS + 8 years

MA + 6 years

Tools

APAS

GPAS

CourseDog

Asana

PeopleSoft

Job description

University of Minnesota in Saint Paul is seeking a Director to provide strategic governance, organizational design, and administrative leadership for CCAPS undergraduate and graduate academic operations and student services.

The role oversees 8-9 direct reports in a hybrid 12‑month position, with 2–3 in-office days weekly and occasional evenings for campus events; H-1B or Green Card sponsorship is not offered. This is a senior leadership role focused on student lifecycle optimization.